Privacy Policy

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our website.

We are committed to protecting your privacy and ensuring the security of your personal information. By using our website, you consent to the practices described in this Privacy Policy.

1. Information Collected:

a. Personal Information: We may collect personal information from you when you create an account on our website, make bookings for training sessions, or contact us. This may include your name, email address, phone number, and any other information you voluntarily provide.

b. Payment Information: When you make a booking, we may collect payment information such as credit card details or other financial data to process the transaction securely.

c. Usage Data: We may automatically collect certain information about your interaction with our website, including IP addresses, browser type, operating system, referring URLs, and date/time stamps. This data helps us analyse trends, improve our services, and diagnose technical issues.

2. Use of Information:

a. Providing Services: We use your personal information to process bookings, manage your account, and deliver the training services you requested.

b. Communication: We may use your contact information to send you booking confirmations, important updates about your training sessions, and relevant communications related to our services.

c. Marketing: With your consent, we may use your email address to send promotional materials and newsletters. You can opt-out of marketing communications at any time by following the unsubscribe instructions included in the email or by contacting us directly.

d. Payment Processing: We use your payment information solely for processing your bookings and facilitating payments. We do not store your payment information on our servers.

e. Website Improvement: We analyse usage data to improve our website’s functionality, user experience, and performance.

3. Data Sharing:

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support platforms, or analytics services. These providers have access to your data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

b. Legal Compliance: We may disclose your personal information if required by law, to protect our rights or safety, or in response to a valid legal request.

4. Data Retention:

We will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

5. Security:

We implement appropriate technical and organisational measures to safeguard your personal information from unauthorised access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is entirely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that allow us to recognise you and track your interactions with our website. You can modify your browser settings to decline cookies or alert you when they are being used. However, some parts of our website may not function properly if cookies are disabled.

7. Children’s Privacy:

Our website is not intended for use by children under the age of 16. We do not knowingly collect personal information from individuals under 16 years old. If you believe that a child has provided us with their personal information, please contact us, and we will promptly delete it from our records.

8. Changes to the Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [Contact Information]. By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.